.ops-page{background:var(--paper);min-height:100vh}.ops-shell{max-width:1320px;margin:0 auto;padding:clamp(32px,6vw,88px) var(--pad-x) 100px}.ops-header{display:grid;grid-template-columns:.65fr 1.35fr;gap:clamp(32px,8vw,120px);align-items:end;padding:clamp(50px,8vw,110px) 0 58px;border-bottom:1px solid var(--line)}.ops-header .display{font-size:clamp(4rem,8vw,8.4rem)}.ops-header .lede{max-width:620px}.ops-grid{display:grid;grid-template-columns:minmax(260px,.72fr) minmax(0,1.6fr);gap:clamp(28px,5vw,72px);padding-top:54px}.ops-aside{position:sticky;top:128px;align-self:start}.ops-card{border:1px solid var(--line);background:rgba(255,250,244,.48);padding:24px}.ops-card+.ops-card{margin-top:14px}.ops-card h2,.ops-card h3,.ops-card p{margin-top:0}.ops-card h2,.ops-card h3{font-family:var(--serif);font-weight:400}.ops-card h2{font-size:2.1rem;line-height:1}.ops-card h3{font-size:1.35rem}.ops-muted{color:var(--muted);font-size:.84rem;line-height:1.6}.ops-label{display:block;margin:0 0 7px;font-size:.62rem;font-weight:700;letter-spacing:.14em;text-transform:uppercase;color:var(--muted)}.ops-field{margin-bottom:18px}.ops-field input,.ops-field select,.ops-field textarea{width:100%;min-height:48px;border:1px solid var(--line);background:var(--cream);color:var(--ink);padding:11px 13px;border-radius:0;outline:none}.ops-field textarea{min-height:100px;resize:vertical}.ops-field input:focus,.ops-field select:focus,.ops-field textarea:focus{border-color:var(--lacquer);box-shadow:0 0 0 2px rgba(141,61,81,.08)}.ops-actions{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.ops-button{appearance:none;border:1px solid var(--ink);background:var(--ink);color:var(--cream);min-height:46px;padding:0 18px;font:600 .78rem var(--sans);cursor:pointer}.ops-button:hover{background:#332a26}.ops-button.lacquer{background:var(--lacquer);border-color:var(--lacquer)}.ops-button.quiet{background:transparent;color:var(--ink);border-color:var(--line)}.ops-button.danger{background:transparent;color:#7f2634;border-color:rgba(127,38,52,.4)}.ops-button:disabled{opacity:.45;cursor:not-allowed}.ops-status{min-height:24px;color:var(--muted);font-size:.78rem;margin-top:10px}.ops-status.is-error{color:#8e2637}.ops-status.is-good{color:#365b40}.booking-look{display:grid;grid-template-columns:110px 1fr;gap:18px;align-items:center}.booking-look img{width:110px;height:140px;object-fit:cover;background:var(--paper-3)}.booking-look strong{display:block;font-family:var(--serif);font-size:1.8rem;font-weight:400;line-height:1}.booking-look span{display:block;margin-top:8px;color:var(--muted);font-size:.78rem}.booking-progress{display:flex;gap:8px;margin:0 0 26px}.booking-progress span{height:2px;flex:1;background:var(--line);transition:background .35s ease,transform .35s var(--ease-out);transform-origin:left}.booking-progress span.is-active{background:var(--lacquer);transform:scaleY(1.8)}.booking-step{display:none;animation:opsIn .48s var(--ease-out) both}.booking-step.is-active{display:block}@keyframes opsIn{from{opacity:0;transform:translateY(12px)}to{opacity:1;transform:none}}.experience-options{display:grid;grid-template-columns:repeat(2,1fr);gap:10px}.experience-option{position:relative;border:1px solid var(--line);padding:18px;cursor:pointer;background:transparent;transition:border-color .25s ease,background .25s ease,transform .25s ease}.experience-option:hover{transform:translateY(-2px)}.experience-option.is-selected{border-color:var(--lacquer);background:rgba(141,61,81,.055)}.experience-option input{position:absolute;opacity:0}.experience-option strong{display:block;font-family:var(--serif);font-size:1.45rem;font-weight:400}.experience-option span{display:block;color:var(--muted);font-size:.75rem;margin-top:5px;line-height:1.45}.match-list{display:grid;gap:10px;margin-top:18px}.match-card{border:1px solid var(--line);padding:16px;display:grid;grid-template-columns:1fr auto;gap:16px;align-items:center;cursor:pointer}.match-card.is-selected{border-color:var(--lacquer);background:rgba(141,61,81,.05)}.match-card strong{font-family:var(--serif);font-size:1.35rem;font-weight:400}.match-meta{color:var(--muted);font-size:.72rem;margin-top:5px}.match-state{font-size:.61rem;letter-spacing:.1em;text-transform:uppercase;color:var(--lacquer)}.summary-list{border-top:1px solid var(--line)}.summary-row{display:flex;justify-content:space-between;gap:24px;padding:13px 0;border-bottom:1px solid var(--line);font-size:.78rem}.summary-row span{color:var(--muted)}.summary-row strong{font-weight:600;text-align:right}.order-stage{max-width:900px}.order-hero{display:grid;grid-template-columns:minmax(0,1fr) 240px;gap:40px;align-items:end}.order-look img{width:100%;aspect-ratio:.78;object-fit:cover}.order-state{margin-top:42px}.timeline{position:relative;margin-top:28px;border-left:1px solid var(--line);padding-left:25px}.timeline-item{position:relative;padding:0 0 28px}.timeline-item::before{content:'';position:absolute;left:-30px;top:5px;width:9px;height:9px;border:1px solid var(--muted);border-radius:50%;background:var(--paper)}.timeline-item.is-done::before,.timeline-item.is-current::before{border-color:var(--lacquer);background:var(--lacquer)}.timeline-item strong{display:block;font-size:.85rem}.timeline-item span{color:var(--muted);font-size:.72rem}.station-card{margin-top:22px;padding:22px;border:1px solid var(--line)}.station-card h3{font-family:var(--serif);font-size:1.8rem;font-weight:400;margin:0 0 4px}.rating-row{display:flex;gap:8px}.rating-row button{appearance:none;border:1px solid var(--line);background:transparent;width:44px;height:44px;cursor:pointer}.rating-row button.is-active{background:var(--lacquer);border-color:var(--lacquer);color:var(--cream)}.dashboard-topline{display:flex;justify-content:space-between;gap:20px;align-items:center;margin-bottom:28px}.dashboard-stats{display:grid;grid-template-columns:repeat(4,1fr);border:1px solid var(--line);margin-bottom:28px}.dashboard-stat{padding:19px;border-right:1px solid var(--line)}.dashboard-stat:last-child{border-right:0}.dashboard-stat span{display:block;color:var(--muted);font-size:.62rem;text-transform:uppercase;letter-spacing:.11em}.dashboard-stat strong{display:block;font-family:var(--serif);font-size:2rem;font-weight:400;margin-top:6px}.request-list,.dashboard-list{display:grid;gap:10px}.request-card,.dashboard-row{border:1px solid var(--line);padding:17px;background:rgba(255,250,244,.35)}.request-card{display:grid;grid-template-columns:90px 1fr auto;gap:16px;align-items:center}.request-card img{width:90px;height:110px;object-fit:cover}.request-card h3,.dashboard-row h3{margin:0;font-family:var(--serif);font-size:1.45rem;font-weight:400}.request-card p,.dashboard-row p{margin:5px 0 0;color:var(--muted);font-size:.74rem}.dashboard-row{display:grid;grid-template-columns:1fr auto;gap:18px;align-items:center}.dashboard-section{margin-top:42px}.dashboard-section-header{display:flex;align-items:end;justify-content:space-between;gap:24px;margin-bottom:14px}.dashboard-section-header h2{margin:0;font-family:var(--serif);font-size:2.3rem;font-weight:400}.dashboard-tabs{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:24px}.dashboard-tabs button{appearance:none;background:transparent;border:1px solid var(--line);padding:9px 12px;font-size:.7rem;cursor:pointer}.dashboard-tabs button.is-active{background:var(--ink);color:var(--cream);border-color:var(--ink)}.admin-form-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:12px}.live-nudge{position:fixed;right:22px;bottom:22px;z-index:90;width:min(360px,calc(100vw - 44px));background:var(--ink);color:var(--cream);padding:21px 48px 20px 20px;box-shadow:0 18px 60px rgba(28,23,21,.22);transform:translateY(18px);opacity:0;transition:.45s var(--ease-out)}.live-nudge.show{transform:none;opacity:1}.live-nudge button.close{position:absolute;right:12px;top:10px;background:none;border:0;color:inherit;font-size:1.2rem;cursor:pointer}.live-nudge small{font-size:.58rem;letter-spacing:.16em;color:#deb7c1}.live-nudge h3{font-family:var(--serif);font-size:1.55rem;font-weight:400;margin:8px 0 5px}.live-nudge p{font-size:.74rem;color:#d8cec7;margin:0 0 13px}.live-nudge a{color:var(--cream);font-size:.73rem}.ops-empty{padding:30px;border:1px dashed var(--line);color:var(--muted);font-size:.82rem}.ops-warning{padding:13px 14px;border-left:2px solid var(--lacquer);background:rgba(141,61,81,.055);font-size:.76rem;color:var(--muted);margin:14px 0}.ops-hidden{display:none!important}@media(max-width:900px){.ops-header,.ops-grid{grid-template-columns:1fr}.ops-aside{position:static}.order-hero{grid-template-columns:1fr}.order-look{max-width:250px}.dashboard-stats{grid-template-columns:repeat(2,1fr)}.dashboard-stat:nth-child(2){border-right:0}.request-card{grid-template-columns:72px 1fr}.request-card img{width:72px;height:92px}.request-card>.ops-actions{grid-column:1/-1}.admin-form-grid{grid-template-columns:1fr}}@media(max-width:620px){.ops-shell{padding-top:18px}.ops-header{padding-top:36px}.experience-options{grid-template-columns:1fr}.booking-look{grid-template-columns:82px 1fr}.booking-look img{width:82px;height:106px}.dashboard-stats{grid-template-columns:1fr}.dashboard-stat{border-right:0;border-bottom:1px solid var(--line)}.dashboard-stat:last-child{border-bottom:0}.dashboard-row{grid-template-columns:1fr}.ops-actions .ops-button{flex:1}.order-hero{gap:20px}}@media(prefers-reduced-motion:reduce){.booking-step,.live-nudge,.experience-option{animation:none!important;transition:none!important}}